Incluyo NV believes that the protection of information entrusted to us by customers, visitors to our website and others with whom we communicate is part of our responsibility.
This applies, among other things, to personal data that you provide to us such as name, address or data that we obtain through a job application, registration via the webshop / newsletter or via a personal visit by our representatives, in our Shop in Erpe-Mere or Trade Mart Brussel. The data is stored within Incluyo NV in Globisonline and is not sold to third parties.
Incluyo NV uses a secure SSL connection during the ordering process and with the contact form.
Newsletter and customer data with purchase
If you sign up for the Newsletter we ask you for your e-mail address, or if you buy an item from the online store or Shop in Erpe-Mere we ask you for your name, mailing address and e-mail address.
The collected data is kept confidential and protected against possible misuse.
When registering for our newsletter you simultaneously give permission to save your data. We use the stored information to inform you about Incluyo NV. It can involve sending information about new articles or making other offers for marketing purposes.
If you do not appreciate Incluyo NV using your data for direct marketing purposes, you can contact firstname.lastname@example.org. Then you can always unsubscribe from our newsletter via the unsubscribe link in the email itself.
For your order we need your name, e-mail address, mailing address and telephone number. That way we can deliver your order and keep you informed about your order. We also give your details to others if necessary for an order, for example the delivery service. We require our external parties to handle your data with the same care as we do.
In your account on our webshop via Globisonline we store, among other things, the following information: your name, address (s), telephone number, e-mail address, delivery address and specified information and interests.
We also store information about your previous orders so that we can easily find them back when you have any questions or comments.
You can always call or email us. To help you quickly with questions, we use your data and we make notes that we keep.
Sometimes we use another party to answer your questions. He can use your data for this.
We have so many interesting items in our store that we are happy to help you on your way. Ex by pointing you to articles that are of interest to you. This is based on previous visits to our website and previous purchases. We then look at what you bought from us before and your interests that we know because we asked you to do so.
Terms of payment
If you purchase items were not paid on time, we can check your creditworthiness. We can use external agencies for this. This is also stated in our terms and conditions. For that credit investigation, we may provide your information to others who may only use this information for that purpose. In addition, we can call you to remind you that an invoice has expired. We can also pass your details on to a collection agency and / or bailiff who collects unpaid invoices on our behalf.
If you use social media, Facebook or Instagram, you can log in to our website in some places with your social media account. Incluyo NV does not get access to your social media account, but you can share articles that you liked with your friends. If you ask us a question via social media, we will save this message and your account name so that we can respond to your message.
Privacy on the internet or cookies
With every visit to our site, your (temporary) IP address is automatically recognized and, if possible, the site or e-mail from origin. We store and use this data to analyze the navigation, pages visited and the items that may or may not have been ordered from our website. Based on this analysis, we can inform you about offers, or product information that might be of interest to you, and improve the familiarity, functionality and content of our website and emails.
In order to optimize our services and site and to be able to inform you specifically about interesting offers or products, so-called cookies are also placed on your computer via our website.
Contact – right to view and correct personal data
If you have any questions, comments or complaints about us or how we process your personal data, or if you no longer wish us to contact you for direct marketing purposes, you can contact us at the address, telephone number or e-mail address below.
Furthermore, we will provide you with an overview on request of all information that can identify your identity that we have collected and stored about you. You can change, correct or update your personal information or request us to remove your personal information from our database. We will only send copies of personal information to the e-mail address in our file for the corresponding customer name.
Our contact details are:
053/70 87 46