Incluyo NV believes that protecting information entrusted to us by customers, visitors to our Web site and others with whom we communicate is part of our responsibility.
This includes personal data that you provide to us such as name, address or data that we obtain through a job application, registration via the webshop/newsletter or through a personal visit by our representatives, in our Shop in Erpe-Mere or Trade Mart Brussels. The data are kept within Incluyo NV in Globisonline and are not sold to third parties.
Incluyo NV uses a secure SSL connection during the order process and with the contact form.
If you sign up for the Newsletter we will ask you for your email address, or if you purchase an item from the web store or Shop in Erpe-Mere we will ask you for your name, mailing address and email address.
The data collected is kept confidential and protected from possible misuse.
When you subscribe to our newsletter, you simultaneously give us permission to store your data. We use the stored information to inform you about Incluyo NV. This may include sending you information about new items or other offers for marketing purposes.
If you do not want Incluyo NV to use your data for direct marketing purposes, please contact info@incluyo.be. After that, you can always unsubscribe to our newsletter using the unsubscribe link in the email itself.
For your order, we need your name, e-mail address, mailing address and phone number. This allows us to deliver your order and keep you informed about your order. We also give your information to others when necessary for an order, such as the delivery service. We require our external parties to handle your data as carefully as we do.
In your account on our webshop via Globisonline, we store, among other things, the following data: your name, address(es), telephone number, e-mail address, delivery address and specified information and interests.
We also store information about your previous orders so that we can easily find them if you have questions or comments.
You can call or email us anytime. To help you quickly with questions, we use your information and take notes that we keep.
Sometimes we use another party to answer your questions. He may use your information to do so.
We have so many interesting items in our store that we would love to get you started. Externally by pointing you to items of interest to you. This is based on previous visits to our website and previous purchases. We then look at what you bought from us before and your interests which we know because we asked you.
If your purchases are not paid on time, we may check your creditworthiness. We may use outside agencies to do this. This is also stated in our terms and conditions. For that credit check, we may provide your information to others who may use the information only for that purpose. In addition, we may call you to remind you that an invoice has expired. We may also provide your information to a collection agency and/or bailiff who collects unpaid invoices on our behalf.
If you use social media, Facebook or Instagram, some places allow you to login to our website with your social media account. Incluyo NV does not access your social media account, but you can share articles you liked with your friends. If you ask us a question via social media, we will save this message and your account name so we can respond to your message.
With every visit to our site, your (temporary) IP address is automatically recognized and, if possible, the site or e-mail of origin. We store and use this data to analyze the navigation, pages visited and items ordered or not ordered on our website. Based on this analysis, we can inform you about offers or product information that may be of interest to you and improve the awareness, functionality and content of our website and emails.
In order to optimize our services and site and to inform you about interesting offers or products, so-called cookies are also placed on your computer via our website.
If you have any questions, comments or complaints about us or how we process your personal data, or if you no longer want us to contact you for direct marketing purposes, please contact us at the address, phone number or email address below.
In addition, upon request, we will provide you with a summary of all information that may identify your identity that we have collected and stored about you. You may change, correct or update your personal data or request that we delete your personal data from our database. We will only send copies of personal data to the e-mail address on file for the relevant customer name.
Our contact information is:
INCLUYO NV
Evenbroekveld 34
9450 Erpe-Mere
053/70 87 46
info@incluyo.be
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