RETURNS

It is always possible that a purchase may not meet your expectations,
or you may find upon arrival that the items are damaged.
In all these cases, you can exchange or return your purchase.

You must always notify us in writing (via e-mail to logistiek@incluyo.be)
within 8 days from the day following the delivery
Let us know if it is an exchange or a return
Mention the order number and the reason for the return (too big, too small, damaged, not as expected, ...)
Exchanges or returns that have not been notified in advance will NOT be refunded!

Please return the item undamaged and in its original packaging.

We will send you a new item (if the item is still in stock) or refund the returned item
within 10 days of receiving the return
Shipping costs, incurred by us or you, are not refunded,
so you will receive the purchase price minus the amount of shipping costs

Return shipments should be sent to: Incluyo, Evenbroekveld 34, 9420 Erpe-Mere.

Returns are at your own risk